Terms of Service

1. Introduction and Agreement

These Terms of Service (“Terms”) govern your use of [website URL] and any coaching services provided by [Business Name] (“we”, “us”, “our”). By using this website, booking a session or purchasing a program, you agree to these Terms. If you do not agree, please do not use the website or our services.

2. Coaching Services and Scope

We offer life and mindset coaching, which may include [one-to-one sessions, programs, group coaching and/or digital resources]. The specific scope, format, duration and deliverables of each service are described [on the relevant service page / in your coaching agreement].

Coaching is a collaborative, future-focused process. It is not therapy, counselling, medical care, or financial, legal or other professional advice, and it is not a substitute for those services.

3. Booking and Scheduling

Sessions can be booked through [booking method]. A booking is confirmed once [confirmation condition, e.g. payment is received or a confirmation email is sent]. Sessions take place [online via (platform) / in person at (location)] and last [duration].

4. Cancellations and Rescheduling

You may cancel or reschedule a session by giving at least [notice period] notice via [contact method]. Cancellations made with less notice, or missed sessions, may be [forfeited / charged at (amount or percentage)]. If we need to cancel or reschedule, we will offer [an alternative time / a refund for that session]. [Customise this section to reflect your actual policy.]

5. Fees and Payments

Fees for each service are [listed on the website / set out in your coaching agreement] and are payable in [currency]. Payment is due [in full before the first session / according to the agreed payment plan]. [Describe accepted payment methods and what happens if a payment is late or missed.]

6. Refunds

[State your refund policy clearly, including whether refunds are available, for which services, within what time frame and how to request one. If no refunds are offered, say so. Make sure the policy complies with consumer laws that apply to you and your clients.]

7. Client Responsibilities

• Attend sessions on time and come prepared to participate.

• Provide honest and accurate information relevant to the coaching.

• Take responsibility for your own decisions, actions and results.

• Seek appropriate professional support (for example medical, psychological, legal or financial) where needed.

8. Coaching Disclaimer and Limitations

Results vary from person to person and depend on many factors, including your own effort and circumstances. We do not guarantee any particular outcome. Any examples or client stories shared on this website are illustrative only and are not a promise of similar results.

9. Confidentiality and Privacy

We treat information you share during coaching as confidential, except where disclosure is required by law or [describe any other exceptions you apply]. How we collect and use personal information is explained in our [Privacy Policy].

10. Intellectual Property

Unless otherwise stated, the content on this website and any materials provided during coaching (such as worksheets, recordings and guides) are owned by or licensed to [Business Name]. They are for your personal use only and may not be copied, shared, resold or published without our written permission.

11. Limitation of Liability

[Describe any limitation of liability that applies, for example a cap on liability and the types of loss excluded, to the extent permitted by the laws of your jurisdiction. Nothing in these Terms should exclude liability that cannot legally be excluded. Have this section reviewed by a qualified professional.]

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last updated” date. [Describe how changes affect existing bookings or programs, if at all.]

13. Governing Law

These Terms are governed by the laws of [Country / State]. Any disputes will be handled [by the courts of (location) / through (dispute resolution process)].

14. Contact Us

If you have questions about these Terms, please contact:
[Legal Business Name]
[Business Address]
[Contact Email]